Shipping and Refund Policy

While it has become a simpler task to purchase medicine online, there are some terms that you need to know before selecting the products. We have a remarkable range of medicine that you can afford to depend upon your health condition. Furthermore, you can place the order in simple steps and wait to get delivered. But before you get in with the order placement section, please read the shipping and refund policy below.

Shipping and Delivery:

  • Once you have the prescription of the drugs you need to purchase, you can select the same that are available on the website.
  • We do not charge anything extra than the actual price of the product. More so, our shipping and delivery charges are free of cost.
  • As you place the order, it takes a couple of minutes to get it confirmed from our end. After your order gets a confirmation, we quickly shift it to the shipping and delivery process.
  • Our team checks all the milestones like – quality check, packaging, labelling, etc. Further, the parcel is ready for shipment.
  • It will probably take around 3 to 5 working days for the parcel to reach your doorstep. Moreover, you can track the order through with the help of the Tracking ID.
  • Our services keep on updating from time to time. Furthermore, you can also use our “overnight shipping” feature where you receive the parcel the very next day.

Note: If you are unfamiliar with any process, learn that you can reach out to us at any point in time. More so, our representatives are always ready to help our customers with any issue or shipping and refund process. Moreover, our first and foremost priority is customer satisfaction. Thus, you can always reach out with any complaint regarding the product.  

Return & Refund Policy 

Our team works tirelessly to provide excellent goods and services to our customers. However, there can be times when it may not be possible, and so we are ready to help you out! Our return and refund policy are always in accordance with customer satisfaction.

Right after the delivery of the parcel, it is the duty of the buyer to check if everything is in the proper condition or not. If in case the customer receives a broken or misplaced package, we’ll surely provide a refund for the same. All you have to do is file a complaint at our customer support team, and within 24 hours, we’ll revert you back with a fulfilling solution.

Here are some steps that you can look up to –

  • Register the complaint on our website using call or email
  • You will be asked for a few details about the product and your identification
  • We will take some time to match the details with the original product range
  • It will hardly take about 24 to 48 hours for us to revert the exact amount (money) after filing the complaint
  • Learn that the money will reflect into the same source of payment that you chose at the time of placing the order

Note: If there’s any issue or query still not getting any response, you can call us directly. Likewise, the details are there on the website‘s contact us page.